Market Claims Manager - Las Vegas Casualty Market Claims Office
Location: Las Vegas, Nevada
Description: Allstate Corporate is presently looking of Market Claims Manager - Las Vegas Casualty Market Claims Office right now, this job will be ordered in Nevada. More details about this job opportunity kindly see the descriptions. Allstate
®
Good Work. Good Life. Good Hands.
®
Voted one of the Worldâs Leading Top 100 Compan! ies by Forbes magazine
Allstate Insurance Company has an exceptional career opportunity for a Market Claims Manager in the Las Vegas Casualty Market Claims Office.
A Market Claim Manager creates an environment that inspires and motivates the employees under their leadership to provide excellent customer experiences and achieve business results. They will effectively balance creativity and innovation with process excellence and compliance to support the company in profitable growth.
Responsibilities:
Leadership and oversight of a Market Claim Office; manage Human Resources
Create an environment that inspires and rewards the use of good judgment to provide excellent customer service
Foster teamwork and collaboration throughout the organization
Implement and execute effective processes to achieve performance goals
Ensure ongoing compliance with policies, processes and reporting requirements
Mode! l behavior supporting ongoing organizational changes
! Maintain an environment of trust and ethical behavior
Develop talent
Use performance management to drive employee performance outcomes
Administer Human Resources policies
Qualifications
Minimum of 2 yrs of experience leading an Auto Liability/ Casualty Market Claim Office OR extensive knowledge and experience within the Nevada market place or other complex markets â" Attorney Represented/Litigation experience specifically
Experience handling Auto Liability and/or Casualty Claims
Candidates must have excellent verbal/written communication skills, time management skills, and outstanding customer service skills
Advanced knowledge of Claim/Company policies, procedures, and organization
The ability to resolve escalated claim issues and customer service concerns promptly
Advanced organizational and leadership skills
Strong logical, analytical and problem solving skills
Adv! anced planning, development and implementation skills
Experience with metrics and business analytics
Advanced technology skills
Bachelorâs degreepreferred
Bilingual candidates encouraged to apply
This position is open for relocation for qualified candidates
Level Factors:
Analytical/Technical Skills:
Application of broadly defined analytical methods and concept to analyze and interpret data to make general assumptions and implement action plans. Ability to leverage specialized technical skills to achieve division objectives.
Auto Technical Background preferred but not required:
Understanding of Auto Claim handling Best Practices. Auto technical education or related experience. ICAR designations a plus
Communications Skills:
Strong communication skills are required to compose complex business letters and memos, and to present detailed information to others.
Job complexity:
Develop solutions to complex issues ! that require use of creativity and a unique approach to resolution.
Decision Making:
Recommends actions for processes or programs. Ability to implement strategic and business direction along with appropriate processes to develop and/or deliver products and services.
Contacts:
Contacts are varied both within and outside the organization. Explain and discuss difficult information to influence, gain acceptance and approval of ideas, proposals, and solutions.
Scope and Impact:
Achievement of results an important influence on the attainment of unit and department objectives.
Management Guidance Received:
Assigned general objectives and projects. Usually knows how to proceed but may sometimes be directed concerning priorities.
Join our award-winning team!
Diversity, balance, innovation and providing an environment where employees can thrive. These are all core values at Allstate, and! we have the awards to prove it:
T
he Worldâs Leading Top 100 Companies
â"
Forbes
magazine
Diversity Elite - Americaâs Best 50 Companies for Minorities
â"
For
tune
magazine
100 Best Companies for Working Mothers
â"
Working Mother
magazine
Top 40 Best Companies for Hispanics to Work
â"
Hispanic Business
magazine
Top 10 Companies for African Americans to Work
â" DiversityInc
Top 100 Best Places to Work in IT
â"
Computerworld
magazine
Top 100 Companies for Employee Training and Development
â"
Training
magazine
Job
Field Auto
Primary Location
NV-Las Vegas
- .
If you were eligible to this job, please deliver us your resume, with salary requirements and a resume to Allstate! Corporate.
Interested on this job, just click on the Apply button, you will be redirected to the official website
This job starts available on: Fri, 16 Aug 2013 20:35:21 GMT
Apply Market Claims Manager - Las Vegas Casualty Market Claims Office Here