CLAIMS REPRESENTATIVE
Location: Las Vegas, Nevada
Description: Bellagio is currently interviewing CLAIMS REPRESENTATIVE right now, this position will be dwelled in Nevada. More details about this position opportunity please read the description below. Responsible for consistently handling all guest related claims and hotel property damage/loss claims as economically and efficiently as possible. Perform all duties in accordance with hotel policies, practices,! and procedures.
Review and investigate all property and casualty claims to determine if there is hotel exposure as expeditiously as possible.
Adjust claims fairly and settle claims equitably.
Subrogate against third parties to seek monies owed to hotel.
Set and maintain loss reserves in accordance with stated policies by recognizing potential exposure and providing sufficient reserves to cover settlement costs.
Properly organize and maintain claim files. Accurately track payments and reserves.
Compose letters and respond in a timely manner to guests and/or attorneys.
Keep caseloads at management level, maintain and utilize diary system and Index System for background investigations.
Keep supervisor informed of claim status; promptly report serious claim to hotel, Risk Management and insurance carrier.
Interact with each Department Head and keep them informed of loss exposure in their area.
Recommend corrective action for improving loss exposures! if trends are being established.
Perform site inspections for claims investigations as necessary.
Meet with guests in-house as necessary to resolve claims.
JOB REQUIREMENTS:
Required:
Have dynamic personality and good negotiating skills.
Interpersonal skills to interact with Guests and Employees to resolve sensitive issues.
Excellent organizational skills to function effectively under time constraints within deadlines, with particular attention to detail.
Effective listening abilities with strong judgment skills.
Excellent communication and guest service skills.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
Have computer skills with working knowledge of Microsoft Word and Excel or their equival! ents.
High school diploma or equivalent.
Able to effectively communicate in English, in both written and oral forms.
Preferred:
Bachelor’s Degree in related field or equivalent work experience.
Previous experience working in a similar resort setting.
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If you were eligible to this position, please email us your resume, with salary requirements and a resume to Bellagio.
Interested on this position, just click on the Apply button, you will be redirected to the official website
This position will be opened on: Tue, 30 Apr 2013 01:56:20 GMT
Apply CLAIMS REPRESENTATIVE Here